Privacy Policy

This Privacy Policy describes how Mod Pizza ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you visit our website at pizz-mods.top (the "Site"), use our online ordering services, interact with our digital platforms, or otherwise engage with our food service business. We are committed to protecting your privacy and handling your personal data responsibly, transparently, and in accordance with applicable United States federal and state privacy laws.

Please read this Privacy Policy carefully. By accessing or using our Site and services, you acknowledge that you have read, understood, and agree to the practices described in this policy. If you do not agree with any part of this Privacy Policy, please discontinue your use of our Site and services immediately.

1. About Us and How to Contact Us

Mod Pizza operates the website pizz-mods.top and provides food ordering and related digital services to customers throughout the United States. We take privacy seriously and have designated a point of contact for all privacy-related inquiries.

For all privacy-related requests, questions, complaints, or to exercise your data rights, please contact us at [email protected]. We will make every effort to respond to your inquiry within a reasonable timeframe and no later than the period required by applicable law.

2. Scope of This Privacy Policy

This Privacy Policy applies to:

• All visitors to our website at pizz-mods.top
• Customers who create accounts, place orders, or engage with our online food ordering system
• Individuals who sign up for our marketing communications, newsletters, or promotional offers
• Users who contact us via email, contact forms, social media, or any other digital communication channel
• Any person whose personal information we receive in connection with operating our food service business

This policy does not apply to third-party websites, applications, or services that may be linked from our Site. We encourage you to review the privacy policies of any third-party platforms you interact with independently.

3. Information We Collect

We collect various types of personal information depending on how you interact with us. The categories of information we collect include the following:

3.1 Personal Identification Information

When you create an account, place an order, sign up for our rewards program, or contact us, we may collect:

• Full name
• Email address
• Phone number
• Mailing or delivery address (including street address, city, state, and ZIP code)
• Date of birth (for age verification and birthday rewards)
• Username and password (for account holders)
• Profile photo (if voluntarily provided)

3.2 Payment and Financial Information

When you complete a purchase or transaction on our Site, we or our payment processors may collect:

• Credit or debit card number (last four digits only stored by us)
• Billing address
• Payment method type
• Transaction history and order records

All payment card details are processed through PCI-DSS compliant third-party payment processors. We do not store complete payment card numbers on our own servers.

3.3 Order and Transaction Information

We collect details related to your food orders and transactions, including:

• Items ordered, customizations, and special instructions
• Order date, time, and location preferences
• Order frequency and history
• Delivery preferences and instructions
• Rewards points, promotions used, and discount codes applied

3.4 Usage Data and Technical Information

When you visit our Site or use our digital services, we automatically collect certain technical and usage information, including:

• IP address and approximate geographic location derived from it
• Browser type and version
• Operating system and device type
• Referring URLs and exit pages
• Pages visited, links clicked, and time spent on pages
• Date and time of your visit
• Search terms used on the Site
• Error logs and crash reports

3.5 Device Information

We may collect information about the device you use to access our Site or services, including:

• Device identifiers (such as mobile advertising IDs)
• Hardware model and specifications
• Mobile network information
• Time zone settings and language preferences

3.6 Location Data

With your permission, we may collect precise geolocation data from your device to facilitate delivery services, help you find the nearest locations, and provide localized offers. You may disable location sharing through your device settings at any time.

3.7 Communications Data

When you communicate with us directly — such as by submitting a contact form, sending an email, chatting via online support, or responding to a survey — we collect the content of those communications, including any personal information you voluntarily share.

3.8 Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing behavior on our Site. Please refer to Section 9 of this policy for more detailed information about our use of cookies and your choices.

3.9 Information from Third Parties

We may receive information about you from third-party sources, such as:

• Social media platforms (if you log in or link your account)
• Analytics providers
• Marketing partners and advertising networks
• Delivery service partners
• Fraud prevention and identity verification services

4. How We Use Your Information

We use the personal information we collect for a variety of lawful purposes related to operating our food service business and improving your experience. Specifically, we use your information to:

4.1 Service Provision and Order Fulfillment

• Process and fulfill your food orders, including online and mobile orders
• Manage your account and provide customer support
• Facilitate payment processing and transaction verification
• Coordinate delivery or pickup logistics
• Send order confirmations, receipts, and status updates
• Administer loyalty and rewards programs

4.2 Communications and Customer Service

• Respond to your questions, comments, and support requests
• Notify you about changes to your account, our services, or this Privacy Policy
• Send transactional communications necessary to your use of our services

4.3 Marketing and Promotional Activities

• Send you promotional emails, newsletters, and special offers about our menu and deals (with your consent where required)
• Deliver personalized offers based on your order history and preferences
• Run sweepstakes, contests, or promotions in which you have chosen to participate
• Display targeted advertisements on our Site and third-party platforms

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any promotional email or by contacting us at [email protected].

4.4 Analytics and Service Improvement

• Analyze Site usage patterns and user behavior to improve our website design and functionality
• Monitor and evaluate the performance of our digital platforms
• Conduct research and develop new menu items, features, or services
• Understand customer preferences and trends

4.5 Legal Compliance and Safety

• Comply with applicable federal, state, and local laws and regulations
• Detect, investigate, and prevent fraud, unauthorized access, and other illegal activities
• Enforce our Terms of Service and other agreements
• Protect the rights, property, and safety of our business, employees, customers, and the public
• Respond to lawful requests from government authorities and law enforcement

5. Sharing Your Information with Third Parties

We do not sell your personal information to third parties. However, we may share your information with trusted third parties in the following limited circumstances:

5.1 Service Providers and Business Partners

We share personal information with vendors and service providers who assist us in operating our business and delivering services. These may include:

• Payment processors and financial institutions
• Delivery platform partners and logistics providers
• Cloud hosting and IT infrastructure providers
• Email marketing and communications platforms
• Analytics and data intelligence providers (e.g., Google Analytics)
• Customer relationship management (CRM) software providers
• Fraud detection and identity verification services

These service providers are contractually obligated to use your personal information only as necessary to perform services on our behalf and are prohibited from using it for their own marketing or other unrelated purposes.

5.2 Legal Requirements and Protection of Rights

We may disclose your information when we believe in good faith that disclosure is necessary to:

• Comply with a legal obligation, court order, subpoena, or government request
• Enforce our Terms of Service or other contractual agreements
• Protect our rights, property, or the safety of our customers, employees, or the general public
• Investigate or prevent suspected fraud, security incidents, or illegal activities

5.3 Business Transfers

If Mod Pizza undergoes a merger, acquisition, asset sale, restructuring, bankruptcy, or other corporate transaction, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our Site if such a transfer results in material changes to how your data is used or protected.

5.4 Aggregated and Anonymized Data

We may share aggregated, anonymized, or de-identified data that cannot reasonably be used to identify any individual with third parties for research, analytics, marketing, or other business purposes without restriction.

5.5 With Your Consent

We may share your personal information with any other third party with your explicit consent at the time of disclosure.

6. Your Privacy Rights

Depending on your state of residence, you may have specific rights regarding your personal information under applicable United States privacy laws. We are committed to honoring these rights as described below.

6.1 Rights Under California Law (CCPA/CPRA)

If you are a resident of California, you have the following rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):

• Right to Know: You have the right to request disclosure of the categories and specific pieces of personal information we have collected about you, the sources of collection, the purposes for collection, and the third parties with whom we have shared it.
• Right to Delete: You have the right to request deletion of personal information we have collected about you, subject to certain legal exceptions.
• Right to Correct: You have the right to request that we correct inaccurate personal information we maintain about you.
• Right to Opt-Out of Sale or Sharing: We do not sell your personal information. However, if our sharing of data for targeted advertising constitutes a "sale" or "sharing" under CCPA/CPRA, you have the right to opt out.
• Right to Limit Use of Sensitive Personal Information: You have the right to limit our use and disclosure of sensitive personal information to certain permitted purposes.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

6.2 General Rights Available to All Users

Regardless of your state of residence, you may have the following rights, and we are committed to honoring them to the fullest extent practicable:

• Right to Access: Request a copy of the personal information we hold about you.
• Right to Correction: Request that we update or correct inaccurate or incomplete personal information.
• Right to Deletion: Request that we delete your personal information, subject to certain legal obligations that require us to retain certain data.
• Right to Data Portability: Request that we provide your personal information in a structured, commonly used, and machine-readable format.
• Right to Withdraw Consent: Where we process your data based on consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to Object to Marketing: Opt out of receiving promotional communications from us at any time.

6.3 How to Submit a Privacy Rights Request

To exercise any of your privacy rights, please submit a request by:

• Email: [email protected] with the subject line "Privacy Rights Request"

We will verify your identity before processing your request to ensure the security of your data. We may require you to provide certain identifying information to confirm your identity. We will respond to verifiable requests within 45 days of receipt. If we require additional time (up to 90 days total), we will notify you of the extension and the reason within the initial 45-day period.

You may also designate an authorized agent to submit a request on your behalf, provided you submit written authorization and we can verify both your identity and the agent's authority.

7. Data Security

We take the security of your personal information seriously and implement a range of technical, administrative, and physical security measures to protect it from unauthorized access, disclosure, alteration, destruction, or misuse. Our security practices include:

• Encryption: We use Secure Socket Layer (SSL) / Transport Layer Security (TLS) encryption to protect data transmitted between your browser and our servers.
• Access Controls: We restrict access to personal information to employees, contractors, and service providers who have a legitimate business need to access it, and who are subject to confidentiality obligations.
• Secure Payment Processing: We use PCI-DSS compliant payment processors and do not store full payment card numbers on our servers.
• Password Protection: Account passwords are stored using industry-standard hashing algorithms.
• Regular Security Assessments: We conduct periodic reviews of our information collection, storage, and processing practices to guard against unauthorized access.
• Incident Response: We maintain a data breach response plan and will notify affected individuals and relevant authorities as required by applicable law in the event of a data breach.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, to provide our services, to comply with legal, regulatory, tax, and accounting obligations, and to resolve disputes. Our general data retention practices are as follows:

Upon expiration of the applicable retention period, we will securely delete or anonymize your personal information in accordance with our data disposal procedures.

9. Cookie Policy Summary

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze Site traffic, personalize content, and deliver relevant advertising. This section provides a summary of our cookie practices.

9.1 What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites remember information about your visit, such as your preferences, login status, and items in your shopping cart.

9.2 Types of Cookies We Use

• Essential / Strictly Necessary Cookies: Required for the Site to function properly. These cannot be disabled.
• Performance and Analytics Cookies: Help us understand how visitors interact with our Site by collecting anonymous usage data (e.g., Google Analytics).
• Functional Cookies: Remember your preferences and settings to enhance your experience (e.g., saved delivery addresses, language preferences).
• Marketing and Advertising Cookies: Used to deliver personalized advertisements based on your browsing behavior on our Site and across other websites.

9.3 Your Cookie Choices

You can manage your cookie preferences through our cookie consent banner when you first visit the Site, or by adjusting your browser settings. Please note that disabling certain cookies may affect the functionality of our Site and your ability to place orders or access certain features.

For more detailed information about the specific cookies we use, their purposes, and how to opt out, please review our full Cookie Policy, which is available on our website.

10. Children's Privacy

We do not knowingly collect personal information from anyone under the age of 18. Our online ordering, account registration, and promotional services are not directed at minors. If you are under 18 years of age, please do not use our Site or provide any personal information to us.

If we become aware that we have inadvertently collected personal information from a person under the age of 18 without verifiable parental consent, we will take prompt steps to delete that information from our records. If you are a parent or legal guardian and believe your child under 18 has provided us with personal information without your consent, please contact us immediately at [email protected] so we can investigate and take appropriate action.

We comply with the Children's Online Privacy Protection Act (COPPA), which prohibits the collection of personal information from children under 13 without verifiable parental consent. In addition, we extend these protections to all users under the age of 18.

11. International Data Transfers

Mod Pizza is based in the United States, and our primary data processing activities take place within the United States. If you access our Site from outside the United States, please be aware that your personal information will be transferred to, stored, and processed in the United States, where our servers and central databases are located.

The data protection laws of the United States may differ from those in your country of residence. By using our Site and services and providing us with your personal information, you acknowledge and consent to the transfer, storage, and processing of your information in the United States in accordance with this Privacy Policy.

Where we transfer personal information internationally in connection with our service providers and business partners, we take steps to ensure that appropriate safeguards are in place to protect your data and that such transfers comply with applicable data protection laws.

12. Third-Party Links and Services

Our Site may contain links to third-party websites, social media platforms, delivery apps, and other external services that are not operated or controlled by Mod Pizza. This Privacy Policy does not apply to those third-party services, and we are not responsible for their privacy practices or content.

We encourage you to review the privacy policies of any third-party websites or services that you access through links on our Site before providing them with any personal information. Common third-party services that may be integrated with our Site include:

• Google Analytics (website analytics)
• Social media platforms (Facebook, Instagram, Twitter/X)
• Third-party delivery apps and platforms
• Payment gateway providers
• Mapping and location services (e.g., Google Maps)

13. Applicable Law and Consumer Protection

We operate our business in compliance with applicable United States federal and state privacy laws and consumer protection regulations, including but not limited to:

• Federal Trade Commission Act (FTC Act), 15 U.S.C. § 45: We adhere to standards of fair and honest business practices prohibiting unfair or deceptive acts or practices in commerce.
• CAN-SPAM Act: Our commercial email communications comply with the requirements of the CAN-SPAM Act, including providing clear opt-out mechanisms in all marketing emails.
• Children's Online Privacy Protection Act (COPPA): We do not knowingly collect personal information from children under 13 years of age.
• California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA): California residents have specific rights described in Section 6 of this policy.
• State Consumer Privacy Laws: We monitor and comply with evolving state privacy laws, including those in Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Texas (TDPSA), and other states as they come into effect.
• General Data Protection Principles: We apply principles of data minimization, purpose limitation, and data security consistent with recognized privacy best practices.

14. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to have your online activities tracked. Currently, there is no universally accepted standard for how websites should respond to DNT signals, and our Site does not currently alter its data collection or use practices in response to DNT browser settings.

However, California residents may exercise their right to opt out of certain forms of tracking and data sharing as described in Section 6 of this policy. We will continue to monitor regulatory developments regarding DNT and update our practices accordingly.

15. How to File a Complaint

If you have concerns about how we handle your personal information and are not satisfied with our response, you have several options for filing a complaint or seeking assistance from a regulatory authority.

15.1 Contact Us First

We encourage you to contact us directly in the first instance so we can address your concern promptly:

• Email: [email protected]
• Subject Line: Privacy Complaint

We will investigate all complaints and respond within 30 days. If your complaint involves a potential violation of your rights, we will take corrective action as appropriate.

15.2 Federal Trade Commission (FTC)

If you believe we have engaged in unfair or deceptive practices related to your personal information, you may file a complaint with the Federal Trade Commission (FTC), which enforces federal consumer protection and privacy laws in the United States:

• Website: www.ftc.gov/complaint
• Phone: 1-877-FTC-HELP (1-877-382-4357)
• Address: Federal Trade Commission, 600 Pennsylvania Avenue, NW, Washington, DC 20580

15.3 California Privacy Protection Agency (CPPA)

California residents may file a complaint with the California Privacy Protection Agency, which enforces the CCPA/CPRA:

• Website: cppa.ca.gov

15.4 State Attorney General Offices

Residents of other states may contact their respective State Attorney General's office if they believe their state privacy rights have been violated. Most state attorneys general have consumer protection divisions that handle privacy-related complaints.

16. Changes to This Privacy Policy

We reserve the right to update, modify, or revise this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or data processing activities. When we make material changes to this policy, we will:

• Update the "Effective Date" and "Last Updated" date at the top of this page
• Post the revised policy on our website at pizz-mods.top
• Send a notification email to registered users (for material changes that significantly affect your rights)
• Display a prominent notice on our Site homepage for a reasonable period following the update

Your continued use of our Site or services following the posting of any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

17. Contact Information for Privacy Inquiries

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please do not hesitate to contact our privacy team using the information below:

We are committed to working with you to resolve any privacy concerns in a timely and fair manner. When contacting us, please include your name, email address, a description of your concern or request, and any relevant account information to help us process your inquiry efficiently.

This Privacy Policy was last reviewed and updated on April 1, 2026. Mod Pizza is committed to protecting your privacy and handling your personal information with transparency, integrity, and respect. Thank you for trusting us with your information.